Frequently Asked Questions

At Medical Preparedness , we are committed to ensuring your order is processed with speed and care. For overseas orders, processing can take up to 48 hours from the time the order is placed. The delivery time can vary from 5 to 15 business days, depending on your location and customs clearance processes. Please note, we provide tracking numbers for all orders to ensure transparency throughout the shipping process.

When ordering from Medical Preparedness , customers assume the responsibility for the legality of importing medications into their country. It's crucial that consumers stay informed about the specific regulations of their country. As for the use of our products, customers are responsible for following the dosage and administration instructions provided by their healthcare provider. Medical Preparedness cannot be held liable for misuse of the medications we provide.

SeamlessChex is a renowned payment solution provider that specializes in check processing and online payments. With a focus on security, SeamlessChex employs robust encryption protocols to protect your financial information during transactions. In using SeamlessChex, we ensure that your payment data remains secure, providing you with a safe, reliable, and efficient payment process.

At Medical Preparedness , your satisfaction is our top priority. If you have any disputes related to shipping, payment, or delivery, please don't hesitate to contact our customer service team. We are ready to assist you and resolve any issues promptly. You can reach us at 1-866-566-7737 or by email at info@medicalpreparedness.net. Our team is available to ensure your experience with Medical Preparedness is seamless and satisfactory.